Why vanpool instead of commuting in my own car? How much does it cost? What does the price include? What kind of vehicle do I get? Do I have to lease or buy the vehicle? How is maintenance handled? What happens if we breakdown? What happens if the van gets into an accident? What about fuel? How is the monthly fare collected? Where do we board the van? Where does the van get parked at night? Who drives? Can the drivers use the van for personal use? Are there any subsidies available? Do employers provide any financial support? Are there any special tax incentives? What happens if I lose a rider? What happens if I vanpool to work and have to leave early or stay late? How long of a commitment do I have to make to a vanpool? How do I get started?
Why vanpool instead of commuting in my own car? A vanpool can save you time, money and stress. (See benefits.) Return to top How much does it cost? Pricing varies based on the size of the van, the round-trip distance and the type of equipment in a van. The average cost per rider is $90-$150/month. (See vehicles/costs chart.) Many vanpoolers are eligible for a tax incentive which provides a significant tax savings if you vanpool. In addition to the tax incentive, there are also a number of local Counties that provide a $400/mth per-van subsidy to eligible vanpools. These subsidies and tax incentives can make the cost-savings vanpooling provides even greater. Return to top What does the price include? The monthly payment includes a late-model vehicle, full-service maintenance program, 24-hour roadside assistance and a comprehensive insurance program. (See The Vanpool Package.) The only additional expenses are fuel and parking (if applicable). Return to top What kind of vehicle do I get? We offer both 12 and 15-passenger bench seat models, as well as 9, 10, 12, and 14-passenger Luxury vans with individual reclining seats, overhead lights, and a number of other amenities. (See vehicles/costs chart.) Return to top Do I have to lease or buy the vehicle? No. Most vanpool groups rent their vehicle on a simple monthly basis. Return to top How is maintenance handled? Enterprise covers both minor and major repairs, as well as all scheduled servicing. We pick up the van when it needs to be serviced, deliver a loaner vehicle if necessary and return the original van to your work site when the servicing is completed. Return to top What happens if we breakdown? Our 24/7 breakdown assistance program guarantees your vanpool group will never be stranded in the event of a breakdown. Return to top What happens if the van gets into an accident? Our comprehensive insurance coverage includes Auto Liability (minimum $1,000,000), Comp/Collision, and Uninsured Motorist. If an accident occurs, our breakdown assistance program will arrive to assist you. Return to top What about fuel? Most vanpool groups use a gas station fuel card (76, Mobil, etc.) to record all gas transactions and then divide the cost amongst the riders at the end of the month. Return to top How is the monthly fare collected? Typically vanpool groups open a separate "vanpool" checking account at a local bank. Each rider writes a check to the Vanpool Operator (the main driver) each month, who in turn deposits the checks into the vanpool account and writes a single check to Enterprise from that account. As an alternative, you can ask your employer if they would be willing to administer a "pull" from each of the riders' paychecks as a means of fare collection. This also simplifies the process of taking advantage of the Federal Tax incentive available to many vanpool riders. Return to top Where do we board the van? Each day the vanpool group gathers at a predetermined meeting point central to all the riders' homes (e.g. a grocery store or church parking lot) where cars can be left for the day. Return to top Where does the van get parked at night? Either the van is left at the meeting point, or a driver takes it home. Return to top Who drives? Most vans designate two to four drivers to share driving duties. All drivers must be 25 years or older, have a standard Class C driver's license, have completed a DMV Class B driver's medical exam (a copy of which Enterprise Rideshare can provide) and have a reasonably clean driving record. Return to top Can the drivers use the van for personal use? Yes. Each van has a personal mileage allowance that any of the drivers can use. That's one of the perks to being a driver! Return to top Are there any subsidies available? Few of the vans we currently have on the road are subsidized. There are a limited amount of subsidies available, but they are limited to certain geographic areas. Return to top Do employers provide any financial support? Most employers do not get financially involved in employee vanpool programs, but they may assist you in others ways such as by providing preferred parking for the vanpool and payroll deduction services to assist fare collections. Return to top Are there any special tax incentives? Yes! Vanpool riders may be eligible for a $115/month, $1380/year Federal Tax Incentive. (See Benefits.) Return to top What happens if I lose a rider? Our Ridematching Program assists vanpool groups in filling empty seats. If the seats can't be filled, the group may choose to switch to a smaller van. Return to top What happens if I vanpool to work and have to leave early or stay late? Enterprise Rent-A-Car (our parent company) offers a Guaranteed Ride Home Program that provides an affordable solution in the event of an unexpected emergency. Return to top How long of a commitment do I have to make to a vanpool? Enterprise vanpools are set up on a simple month-to-month basis. If you decide at any point that you would like to discontinue the vanpool, simply turn in a 30-day notice and return the van at the end of that time period. Return to top How do I get started? Simply call 1-800-Van-4-Work and speak to a customer service representative. The process typically takes less than a week. (See Form a Vanpool.) Return to top

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